What Our Clients Are Saying
“The folks at Ultimate Realty have been lifesavers for me. I’m an out of state investor who has an investment property in the St Louis area. After a full year with another property manager, I was extremely unhappy with the service I was given. I was referred to Ultimate Realty by another investor and my experience with Jim Richmond, in particular, has been outstanding. He’s very easy to get a hold of, very honest, and gives me updates of what’s going on all the time. This is critical for an out of state investor as he’s my eyes and ears for the property. My previous property manager was showing the rental in horrible condition and we went 3 months with a vacancy. That was when it was time to make a change to Ultimate Realty. I spoke with Jim Richmond over the phone and he immediately went to the property and sent me a lot of photos. I couldn’t believe how bad it looked. We invested a very reasonable amount of money into the property and Jim was able to get it filled in about 3 weeks. It actually would have been sooner, but I was very slow to get some things done with the gas/electric department which delayed an inspection Jim was pushing for. I’m extremely happy with their services and like I’ve said I always work with Jim Richmond. 5 BIG BOLD STARS for this company and JIM!”
~ Kevin P
“I bought my 1st house 2yrs ago with the help of ultimate reality I got amazing service and hands-on experience thank you, Terry for putting us in our dream home.”
~ Nathan C.
“Ultimate Realty backs their Property placement for rentals timely and efficiently.”
~ Elza B.
“I’ve been a tenant of Ultimate Realty for almost a year now. In the time I’ve lived in this house, I have been in awe of how responsive Ultimate Realty has been to any issues with this house. When I moved in early last summer, there was an immediate issue with spiders — and I’m terrified of spiders! An exterminator arrived within 24 hours, and the spiders were gone. I have dogs, so needed pet-safe treatment, since one of my dogs had a seizure disorder. I was so appreciative of the guy who came; he assured me that what he was spraying was pet-safe. I also had a plumbing issue last year, the drains were running slow, and that was immediately taken care of by a plumber who arrived within 48 hours. Just recently, the sewer backed up into the basement! I just happened to go down there late at night to do some laundry, so caught the problem really early. I put in an emergency work order late that night, and the drain guy was knocking on my door shortly after 8am the next morning. It was a blockage at the street that caused the problem, and it was resolved within a few hours after his arrival. And the latest issue was a problem with massive heating bills. Ultimate sent a technician to check the furnace, but I told them the problem was in the attic, since the snow melted off the roof within hours. And so it was! There was NO insulation up there at all!!! The attic was insulated within a few days, and the difference in the house has been dramatic.
I guess what I’m trying to say here, is that every single issue I’ve had has been handled very professionally, and resolved very quickly. The entire team at Ultimate Realty has been incredible in handling all of my needs, and I’m very happy with how well they’ve taken care of each issue that has arisen here. From the boss on down, they are an impressive group of people, and I can’t say enough about them. GOOD people, GOOD company, and I’m really glad I live here and have them to take care of things for me. Many thanks to everyone at Ultimate!!!”
~ Jo P.
“These guys are top-notch. They handle everything and make being a landlord incredibly easy. My only regret is that I wish I had found them sooner.”
~ Jason J.
“Ultimate Realty has always offered the best of service to me as a property owner. I travel to Texas every week, and I can’t be around to help my tenant with issues all the time. Ultimate Realty really helps with taking the stress away from me. When I was a kid, I never said that I wanted to be a landlord. With Ultimate there for me, I don’t have to be. They really are great at what they do, and I appreciate having them there for me.”
~ Andrew F.
“Very responsive to tenant needs. The online payment system is convenient. We haven’t had any problems with them.”
~ Jaime H.
“Reliable and easy to work with. The monthly and yearly reports are very helpful. Everyone I’ve worked with was friendly and made sure I was happy.”
~ Tim D.
“I have been with Ultimate for about 8 months as a property owner and so far so good. they are responsive to my inquiries and have one of the better processes for ensuring accounting and profitability for owners. They are very helpful in cleaning up a mess that started with a previous property manager that was fired due to their negligent attitude toward smaller volume owners.
They will be getting more of my business in the future!”
~ Michelle S.